Ventura Properties Limited, a leading Real Estate Company, is seeking a smart, dynamic and committed individual for the following position:

Assistant Manager – Customer Service (Collections)

Responsibilities:

• Build and maintain cordial relationships with customers.
• Maintain proactive, polite communication with customers regarding payment schedules, upcoming installments, and outstanding balances.
• Monitor installment schedules and ensure timely collection of payments.
• Follow up tactfully with customers regarding due and overdue installments.
• Maintain payment records and prepare outstanding reports.
• Coordinate seamlessly with Accounts, Sales, Legal, and other departments to resolve payment collection and customer issues.
• Address customer queries promptly and provide premium support throughout the project lifecycle, including project handover activities.

Requirements:

• Bachelor’s degree from a reputed university; MBA/EMBA will be an advantage.
• 3–6 years of relevant experience in customer service, collections, banking, financial services or the real estate sector.
• Exceptional communication and interpersonal skills, with a proven ability to handle upmarket clients delicately and professionally.
• Strong follow-up, negotiation, and problem-solving skills to ensure timely collection without compromising client relationships.
• Good knowledge of MS Office, particularly Excel.

Job Location: Corporate Office at Gulshan Avenue

Apply Instruction

• Excellent remuneration package together with good career prospects awaits the deserving candidate.
• Apply with a resume and a recent photograph mentioning the post applied for in subject line, within September 16, 2026, to the following email address: [email protected]

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