Statement of Work (SOW)

Consultant: MIS Emergency Data Management and Quality Assurance Support
Location: Dhaka, Bangladesh
Duration: Up to a maximum of 40 Days
Payment Modality: Deliverable based payments
Reporting: STRIDES Project Director, in coordination with MIS, DGHS

1. About FHI 360 and Project Background
FHI 360 is a nonprofit organization that mobilizes research, resources and relationships so that people everywhere can access the opportunities they need to lead full, healthy lives.  FHI 360 serves more than 70 countries and all U.S. states and territories.

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, public health threats, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication, and social marketing – creating a unique mix of capabilities to address today’s interrelated development challenges. FHI 360 serves more than 70 countries and all U.S. states and territories.

FHI 360 has worked in Bangladesh for more than 45 years. Since 1975, we have taken a comprehensive approach to help transform the country’s health and development landscape. Leveraging a blend of global expertise and local insights, we have consistently strengthened community capacities, enhanced systems, and reinforced institutional frameworks for a sustainable impact. In partnership with the Government of Bangladesh, civil society, academia, and the private sector, FHI 360 Bangladesh delivers integrated programs across critical sectors. Our initiatives have spanned essential health services—including HIV and nutrition, tuberculosis, global health security, and economic participation. 

As part of the USG’s GHS program, the STRengthening Infectious disease DEtection Systems (STRIDES) Activity advances cross-sectoral efforts to successfully identify, manage, and respond to infectious disease threats; detect and prevent further outbreaks; and instill confidence and trust in a country’s disease detection and surveillance structures and services. STRIDES aims to increase a country’s Joint External Evaluation (JEE) scores by supporting national governments to strengthen core capacities — including laboratory and surveillance systems strengthening and emergency response operations — thereby improving compliance with International Health Regulations (IHR) and overall global health security.

2. Background and Purpose of the Consultancy
The Management Information System (MIS) unit of the Directorate General of Health Services (DGHS), Bangladesh, plays a critical role in disease surveillance, reporting, and decision‑making. During the ongoing measles outbreak response, challenges have been identified related to timely data entry, data accuracy, and quality assurance, particularly for emergency surveillance and laboratory‑related data.

Given the urgency of the measles response and the need for reliable, real‑time data to inform coordination and decision‑making, there is an immediate requirement for short‑term technical assistance to strengthen MIS capacity in emergency data management, validation, and standard operating procedures, while ensuring alignment with existing DGHS systems.

The purpose of this consultancy is to strengthen the capacity of the MIS unit, DGHS in emergency data entry, management, and quality assurance, with a specific focus on improving the accuracy, completeness, and timeliness of measles surveillance and laboratory data during public health emergencies.

3. Scope of Work
The consultant will work closely with STRIDES and DGHS MIS leadership to:

1. Strengthen emergency data entry protocols and standards for surveillance and laboratory‑related reporting.
2. Improve data quality assurance mechanisms, including validation, verification, and error‑correction processes.
3. Support the development and/or refinement of SOPs for data management during public health emergencies, aligned with existing DGHS workflows.
4. Deliver hands‑on training and mentoring to MIS staff to ensure practical application and sustained improvement.
5. Provide targeted, on‑the‑job support during the consultancy period to improve measles‑related data reporting performance.

4. Period of Performance
The tentative period of performance will be from 27 April 2026 – 30 June 2026

5. Deliverables/Milestones
All deliverables must be completed within a maximum period of two (2) months from contract start date.

6. Payment Terms

• Payments will be made based on satisfactory completion and acceptance of agreed deliverables.
• A detailed payment schedule will be finalized during contracting, linked to delivery of the above outputs.

7. Required Qualifications

• Advanced degree in related field.
• Demonstrated experience supporting health information systems, surveillance data, or MIS functions.
• Proven expertise in data quality assurance, emergency data management, and SOP development.
• Familiarity with DGHS systems (e.g., DHIS2, surveillance reporting) strongly preferred.
• Strong facilitation, mentoring, and documentation skills.

8. Coordination and Supervision
The consultant will coordinate closely with:

• MIS Unit, DGHS
• STRIDES technical team
• Relevant surveillance and laboratory stakeholders, as required

9. Instruction to submit applications:
Please submit your application on or before 5 PM, 25th April 2026 via email to Procurement.STRIDES.bd@fhi360.org  

10. Required supporting documents:

• CV
• Cover letter (mentioning your expected daily rate)
• National ID card scan copy
• Business Identification Number (if any)
• Please ensure the position name is clearly mentioned in the subject line.
• Failure to submit the required documents may result in the rejection of the application.