Educo is a global development and humanitarian NGO based in Barcelona, Spain with 30-year working experience in 18 countries. We work with children and their environment to promote just and equitable societies that guarantee their rights and well-being. We envision A world where all girls and boys have access to educational environments and fully enjoy their rights and a dignified life. We are a member of ChildFund Alliance, one of the largest global networks of child-focused development organizations working to create opportunities for children and youth, their families and communities.

Since 1999, in Bangladesh we have been implementing development programs in the marginalized urban and rural areas and with time we expanded our works to broader geographical areas. Currently, Educo Bangladesh is implementing large number of development and humanitarian projects which are funded by different internal and external donors; like KOICA, EU/UNOPS, ChildFund Alliance, ADEY, Barnfonden, AECID, Mango etc. in various districts of Bangladesh. Know more about EDUCO

Currently, we are looking for a ‘Front Desk Executive’

Name of Position
Number of Vacancy
Job Location
Front Desk Executive
01
Country Office, Dhaka

Report to
Contract Duration
Working Conditions
Head of Finance and Administration
Initially 02 Years (Contract will be extended based on performance and availability of funds)
S/he will be based in Educo Country Office, Dhaka with frequent field visits in the project areas

Purpose

Ensuring all administrative functions are carried out effectively for smooth day-to-day operations. The position will serve as a representative face of Educo Bangladesh by communicating and disseminating messages and correspondence in an appropriate and professional manner. The role will also ensure proper documentation of all administrative and other relevant operations.

Engagement
  • Maintain regular communication with different departments and employees of Educo Bangladesh.
  • Coordinate with external vendors and service providers.
  • Communicate with the Country Security Focal Point regarding safety and security-related documentation.
  • Exchange information and documents between the office and relevant external entities to support smooth office operations
Delivery
  • The Front Desk Executive will deliver information and documents in a timely and organized manner while ensuring quality standards.
  • Provide necessary support to visitors and colleagues, especially international colleagues.
  • Ensure timely logistics support for employee field visits, training sessions, and workshops.
  • Organize and support different events such as birthday celebrations, farewell programs, and other office events as required.
  • Ensure proper office management and maintenance to support smooth and efficient day-to-day operations.
Responsibilities

Sl.
Key Areas of Accountability
Essential Tasks
%

1

Receiving and Make Phone Calls and Conveying Massage (Internal & External)

  • Receive all incoming telephone calls and forward them to the concerned person or department. Maintain messages for personnel who are unavailable and convey the messages upon their return.
  • Make external phone calls as requested by concerned persons or departments and inform requestors in case of any delay in connecting outgoing calls.
  • Respond to vendors’ queries regarding cheque-related matters.
  • Maintain call registers for official mobile phones and landlines.
  • Operate and manage the fax machine as required.

30%

2

Dispatch Correspondences

  • Receive, register and dispatch all incoming letters/ bills/parcels to the concern person/departments.
  • Support to courier outgoing letters

10%

3

Security Management
  • Follow up travel and maintain travel register for local and expatriate staff.
  • Ensure documentation of travel authorization & security briefing acknowledgement

10%

4

Arrange Ticket, & Hotel Booking
  • Draft visitor invitation letters as required.
  • Coordinate with travel agencies to arrange domestic and international air tickets for Educo staff.
  • Communicate with and enlist suitable hotels within Educo’s working areas for local and expatriate staff.
  • Arrange hotel bookings for expatriate staff as required.
  • Arrange dormitory/hotel bookings and air tickets for local staff.
  • Draft letters for the NGO Affairs Bureau and local police regarding expatriate staff matter.
  • Ensure appropriate approval, signature, and dispatch of official letters.
  • Maintain close coordination with hotels, air ticket vendors, and staff to ensure smooth travel and accommodation arrangements.

25%

5

Administrative Functions
  • Follow up on the daily scheduled work of cleaners and gardeners, including attendance tracking.
  • Ensure cleanliness and proper arrangement of the visitors’ sitting area.
  • Maintain cleanliness of meeting rooms and arrange food and logistical support during meetings as required.
  • Prepare schedules and organize meeting rooms based on requirements from different departments.
  • Update staff lunch records and calculate monthly billing amounts.
  • Ensure all office spaces remain clean, organized, and fully operational, including furniture, lighting, air conditioning, and washrooms.
  • Coordinate repairs related to electrical, plumbing, and other infrastructure issues as needed.
  • Manage service providers for cleaning, security, pest control, and other facility-related services.

25%

 

Education

Minimum Graduation from any discipline/subject from a reputed University

Language

Position requires both Bangla and English at intermediate level

Experience and Requirements
  • A minimum of 2 years of relevant work experience, preferably in international organization
  • Good writing and translating capacity (both English and Bangla)
  • Knowledge in MS word, MS Excel, Power point
  • Excellent communications skills (verbal, written, electronic); ability to communicate complex, technical information in a simple and articulate manner
  • Excellent interpersonal, analytical and problem-solving capacity
  • Understanding of Educo’s Mission, Vision, Values, and Principles
  • Ability to follow procedures and work cooperatively with team members
  • Broadly focused but with the capacity to pay attention to details
  • Have skill to prioritize tasks and to understand the situation
  • Ability to maintain work-life balance
Knowledge and Skills
  • Excellent typing capacity (both English and Bangla)
  • Able to operate PABX, Photocopier machine etc.
Salary and Benefits

Monthly Gross Salary:
     BDT 34,168/- (Taka Thirty-Four Thousand One Hundred and Sixty-Eight) only.
Other Benefits:    
Festival bonus, Provident Fund, Gratuity, Group Insurance, Leave Encashment and Mobile Allowance.

Child Safeguarding

Educo is committed to prevent violence and maltreatment to children by fostering a safeguarding culture in which interactions with children promote their dignity and favor their comprehensive development and wellbeing in a safe and protective environment. Educo will ensure to "do no harm" to children and to be a child safe organization.

Our Accountability

For Educo, accountability means fulfilling our responsibility to listen and respond to the opinions and needs of our stakeholders in the decisions we make and the activities we undertake, with the aim of increasing our impact and ensuring the responsible use of resources.

INSTRUCTIONS TO APPLY
  1. Three (03) non-relative referees must be included in the CV. These referees must include the most recent or current- immediate supervisor & HR/P&C personnel; one other professional.
  2. Recent Formal Photograph (Passport Size) must be included in CV
  3. Please go through the job contents carefully before applying.

Interested candidates only who meet the requirements are requested to apply through the below link-  

Apply Here…

Application Deadline: May 19, 2026 (Tuesday)

WOMEN ARE HIGHLY ENCORANGED TO APPLY

Declaration

N.B. As a Child-Centered Organization, Educo is committed to Child protection, and has developed a Child Safeguarding Policy, together with a Code of Conduct. All employment is conditional upon the successful completion of all applicable background checks. Before induction, any new staff should read and sign Educo’s Code of Conduct.

Note:

  1. Educo determines to ensure equal opportunity to everyone, irrespective to race, ethnicity, location, color, gender, class, and religion.
  2. Educo has ZERO TOLERANCE towards harassment, abuse and discrimination. Educo employees are expected to abide by the Code of Conduct, PPSEAH (Policy on Protection Against Sexual Exploitation, Abuse and Harassment), Child Safeguarding Policy, Anti – fraud and Corruption Policy and People and Culture Policy of Educo.
  3. Any persuasion during recruitment process will result in disqualification of candidature.
  4. Internal and external applicants shall be treated equally in the entire selection process.
  5. Educo never charges any FEE/COST/DONATION at any stages of recruitment and selection process. There is no cost involved with applying for any position. Any solicitation of job application/selection costs should be regarded as fraudulent.
  6.  For this recruitment and selection process, Educo reserves Full Authority to take any decision as required.